Shipping policy
Shipping Policy
At All My Pretties, every order is carefully packed and shipped from Saskatchewan, Canada.
Processing Times
Orders are typically processed within 2–5 business days. During product launches, holidays, or busy market seasons, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, package size, and selected shipping method.
From time to time, we may offer free shipping promotions. Any qualifying orders will automatically receive the applicable discount at checkout.
Delivery Times
Estimated delivery times begin once your order has been shipped.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed. Delays caused by weather, customs, carrier issues, or other circumstances beyond our control may occur.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
All My Pretties is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at trinacres@gmail.com. We will gladly assist you in working with the shipping carrier to locate your order.
International Orders
Customers are responsible for any customs duties, import taxes, or other fees charged by their country. These charges are not included in the purchase price or shipping cost.
Questions?
If you have any questions about shipping or your order, please contact us at:
Email: trinacres@gmail.com
One small suggestion for later: once you’ve settled on a free shipping threshold (for example, Free shipping on Canadian orders over $100), we can update this policy to mention it. A clear free shipping threshold tends to increase average order value, so it’s worth adding when you’re ready